& Technology Bytes: May 2008 Archives

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May 2008 Archives

May 16, 2008

May 2008 FYI: Dell Goofs Big Time!

It seems Dell had a bit of a quality control issue for certain laptops in Europe, Africa, and the Middle East. Click on the picture to the left for a larger view and notice the lower left corner where the Z key normally is.

At least Dell is trying to make good on this.

Tech Toy of the Month: Belkin Wireless USB Hub

belkin_wusb.jpgOver the course of the last 10 years, the Universal Serial Bus, otherwise known as USB, has changed the way we use computers for the better. Instead of several different types of ports, USB has become the standard for connecting nearly every type of computer peripheral available. Everything from keyboards to flash drives to printers to digital cameras can be connected via USB. USB is hot-pluggable, which means devices can be plugged in or removed without the need to reboot or without causing any damage, as was the case with older port technologies. The ease of USB has caused the proliferation of many types of USB devices, such as toy kittens and beverage chillers! With all the types of devices that users can plug into their computer, this has also caused the potential for a rats nest of cables. Fortunately, a technology that has been quietly developing for a few years should be soon coming to fruition.

Wireless USB, as the name implies, is USB without wires. Ultimately, the plan is that devices and computers will be created with wireless USB built-in. This will allow for truly wireless USB devices. Users will be able to bring a wireless USB peripheral within range of their computer with wireless USB and "connect" it to their computer just as easily as they do today with a wired USB device.

However, at this time few truly wireless USB devices exist. In the interim manufacturers are creating wireless USB hubs that allow today's wired USB devices to be connected wirelessly to a computer. One good example I found is the simply named Wireless USB Hub from Belkin. While certainly not for everyone, for those users who have a lot of USB devices and could benefit from placing some devices away from their computer, wireless USB hubs like these could be very useful. By moving some devices away from the computer, users reduce the amount of cables connected directly to their computer, helping simplify cable management. It may also increase the amount of usable desk space for some users.

Unfortunately, at this time the Belkin Wireless USB Hub only works with Windows. Mac drivers are in the works and other companies are also working on wireless USB hubs that will work with the Macintosh. Additionally, reviews of the Belkin device show that while performance is generally overall very good, the further the device is moved from the computer, the worse the performance becomes. Therefore, for devices that require higher speed, such as USB hard drives or flash drives, using them wirelessly may not be the best option. Finally, the list price of the Belkin device is currently $199, which seems a bit pricey. But as all technology tends to do, this price will probably come down fairly quickly.

So if you're someone who has a mess of USB devices at their desk, look into the Belkin Wireless USB Hub. It may help you make some room on your desk for those USB cup warmers or toy missile launchers!

If you have come across an interesting device or emerging technology, please let me know and I may include it in a future newsletter.

Q: I hear that Microsoft is going to "kill" Windows XP this summer. My computer has Windows XP. Is this something I should be concerned about?

Tech Q & A
- Submitted by many

A: It's funny how many variations of this question exist. Yes, Microsoft says they will stop shipping Windows XP after June 30th. Some people think that this means that Microsoft will no longer provide support for XP. Others think they will be forced to upgrade to Vista this summer or their computer will stop working. But most people have only heard little bits of this story and basically have no idea what to think. So let me set the story straight for you.

Microsoft says they will stop shipping Windows XP after June 30th. They could still change their mind, as there are many grassroots efforts trying to convince Microsoft otherwise. But let's assume Microsoft will stick to their guns. What this means is that Microsoft will not ship XP to the distribution channel (wholesalers) or directly to customers. However, any copies of XP that are in stock in distribution or retail will still be available for purchase as long as that stock is available. Many distributors and retailers are planning on stockpiling copies of XP, so it could be very likely that Windows XP will be available for sale long after June 30th. And there are some loopholes for "system builders", small companies who build computers for resale where they can continue to buy Windows XP through the end of the year. There are also other loopholes that apply mostly to businesses which I won't go into here.

So June 30th may be the beginning of the end of Windows XP, but certainly nothing dramatic will happen on that date. Your computer with Windows XP WILL continue to work. You will NOT be forced to upgrade to Vista. Microsoft will simply stop shipping new Windows XP copies. Buying a new PC with Windows XP may become a little more challenging after June 30th, but it will still be possible.

Also, just because Microsoft will stop shipping Windows XP does not mean they are ending support for XP. Microsoft will continue to provide "mainstream" support for XP until April 2009. Then they will continue to provide "extended" support through April 2014. However, most people don't get support directly from Microsoft anyway, so this is largely irrelevant. What is important is whether or not Microsoft will continue to release bug fixes and security patches. Microsoft's plan is to continue to provide security updates through April of 2014. As far as "bug fixes", that is left up to Microsoft's discretion whether they will release fixes to the public after April of 2009. But some experts believe that because Service Pack 3 for Windows XP was just released very recently, that Microsoft may extend the timeframe in which they will continue to release bug fixes for XP with SP 3.

So bottom line is don't worry ... be happy! June 30th will pass us by and you and your computer will be no worse for the wear. As usual, please submit any technology questions you may have to me and your question may be featured in this newsletter!

Laptop Lockdown

Marcel BrownAs laptops continue to become more and more prevalent, they have increasingly become a target for thieves looking to score a quick and pricey haul. It's not hard to find statistics showing how staggering widespread laptop theft is. Or how few stolen laptops are ever recovered. While the cost of the laptops themselves can be a painful enough loss, many people don't realize just how valuable their data can be until it has fallen into the wrong hands. In order to help laptop owners hold on to their precious investments, here are a few tips and tools to prevent your laptop from being stolen - or recover it if you do lose it.

The first rule is to simply use common sense. Don't leave your laptop lying around in public - ever. Personally, every time I take my laptop out, I imagine it as a $2000 bundle of money. I would never leave a bundle of money sitting out unsecured, so why would I do that with my laptop? I would hope that most people think like this as well, but it seems that the vast majority of laptop thefts are crimes of opportunity. Too many people simply leave their laptops sitting in the open out of their sight. If I'm in a public place, my laptop or laptop bag is never more than a few feet away. If I leave my laptop in my car, it always goes in the trunk, out of plain sight. I am perhaps overly paranoid about keeping my laptop close to me, but I guarantee that no one will ever swipe my laptop from me because I neglected it. If you too are diligent about keeping your laptop in your possession, then you will likely never have it stolen either.

The second rule is physical security. If you are in a situation where you must leave your laptop out of your sight in a unsecured or unfamiliar environment, then do what you must to lock your laptop to something secure. For example, when I've traveled and left my laptop in my hotel room, I take along and use a laptop cable lock. Similar in idea to bicycle chain locks, laptop cable locks connect to a physically reinforced security port found on almost all laptops. Once connected to the security port, the cable is designed to be looped around a permanent object such as a heavy table so that the laptop is secured in place. While most laptop cable locks can be cut with 14" bolt cutters, they will deter the casual "snatch and grab" theft and will stand up to small handheld wire cutters.

Finally, if all else fails and your laptop is stolen, all hope is not lost - if you have installed laptop recovery software, that is. Software like LoJack for Laptops actually keeps contact with a "recovery center", communicating what Internet address the laptop is connected to at any given time. When a laptop is lost the owner contacts the recovery center who then begins monitoring what address the laptop is reporting. Using this information they can track down what Internet provider is assigned the address. Working with the Internet provider and law enforcement, the lost laptop can be tracked down and recovered from the thief or whomever is in possession of the laptop at the time. LoJack for laptops is only $49.99 for one year of service, or $99.99 for 3 years.

A recent story in the news highlighted how technology can be used to recover stolen laptops. Using the built-in functions of an Apple MacBook along with the optional .Mac service, the theft victim was able to remotely control her laptop and take a picture of one of the thieves! This picture helped law enforcement capture the thieves and return the laptop to its rightful owner.

So by using some common sense and a few useful products, your laptop can stay on your lap. If you have any questions about securing your laptop, please let me know.

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About May 2008

This page contains all entries posted to Technology Bytes in May 2008. They are listed from oldest to newest.

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