& Technology Bytes: November 2007 Archives

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November 2007 Archives

November 15, 2007

Tech Toy of the Month: Slingbox

slingbox_family.jpgThe idea behind the Slingbox is pretty simple. After connecting a Slingbox to your home TV and home network, the Slingbox sends the programming from your TV to your laptop or mobile phone via the Internet. Basically, this means that you can watch your own TV anywhere you are in the world, as long as you have Internet connectivity and an Internet-enabled device.

The Slingbox would be great for people who are out of town, yet want to watch programming only available on their home TV, such as local news or sports. They would be able to do so with the Slingbox. Also, people who use their DVR to record their favorite TV shows could make good use of the Slingbox. If they find themselves with some spare time on their hands while they are away from home, they could use this time to connect to their Slingbox and watch their recordings. Simply speaking, the Slingbox could be used to send video from any source in a home (satellite, cable, Tivo, DVD players, Apple TV, etc) to a user's device. Because of this capability, the Slingbox can be used for a variety of needs besides the examples I just listed.

The various models of Slingbox range in price from $129.99 to $229.99, and is available from most major electronic retailers, or on-lline at http://www.slingbox.com. Because the Slingbox is a device that you purchase and install in your own home, there are no monthly subscription fees. The Slingbox currently supports Windows and Macintosh computers, as well as Windows Mobile/Pocket PC, Palm OS, and Symbian OS handheld devices. Notably absent at this time is support for the iPhone and iPod Touch. However support for these devices will probably become available in the near future, when Apple releases the necessary software for companies to create add-ons for the iPhone and iPod Touch.

While the Slingbox idea sounds great, there are some caveats to be aware of. Only 1 of the 3 current Slingbox models have multiple inputs. This can be limiting if you have multiple sources that you would want to watch remotely. Also, depending on the source, there could be the possibility of conflicting with someone wanting to watch something else at home. Finally, while the Slingbox does have technology to compensate for slower Internet connections, the quality of the video feed could be quite poor if either the Internet service at home or at the remote location isn't fast enough. This could be very noticeable when using mobile devices. The bottom line is to be very sure of everything you would want to do with the Slingbox before you buy one. Consult with a good technology professional who is not only proficient with computers and networking, but also has a good understanding of audio/video technologies as well.

So if you or someone you know could use the capabilities of a Slingbox, be sure to check one out. And feel free to contact me if you would like some advice about setting up a Slingbox in your home.

Q: What anti-virus software should I use?

Tech Q & A
- Submitted by many

A: My philosophy on anti-virus software is that it should be as unintrusive as possible to the user and have as little impact as possible on the performance of the computer. Many anti-virus softwares annoy their users with frequent warnings and bog down the computers they run on because they require excessive amounts of RAM and other system resources.

Given this criteria, I recommend Trend Micro Internet Security. I have found that this software is the least intrusive software of the 3 major anti-virus softwares (Norton and McAfee being the other two). Year after year, Trend Micro Internet Security also seems to require fewer system resources than the other softwares, resulting in much less impact on system performance. If you have a business with 5 or more computers, I also recommend Trend Micro's Client/Server Security Suite, which is their software for businesses.

One other very nice feature of this software is that they make it very easy to stay current. While other softwares make pricing distinctions between "upgrading" and "re-subscribing", Trend Micro only charges for yearly subscriptions. As long as a user is current, they can upgrade to the latest Trend Micro version at any time.

While the 2007 version of Trend Micro Internet Security required quite a bit more RAM than I would have liked, the recently released 2008 version returns to form with a much slimmer RAM footprint. Combined with the other improvements to the 2008 version, I am highly recommending that all my clients upgrade to this version.

E-mail me your technology questions and have them answered in a future issue!

Don't be left hanging by Office 2007 files

Marcel BrownAlong with the release of Windows Vista in January of this year, Microsoft also released Office 2007. Microsoft Office is the name of their software suite that includes Word, Excel, and Powerpoint. One of the "features" of Office 2007 is the introduction of new file formats. This really means very little to most people. However, it does pose a very inconvenient problem for many of us. The new file formats can not be opened by the earlier versions of Microsoft Office. Those of you who use Office 2003 or earlier versions (or those who use Office on the Mac) won't be able to open the files generated by users who have Office 2007. As more and more users start using Office 2007, this will become more and more of a problem.

Of course, you could upgrade to Office 2007, but this is an expensive option. Additionally, many people are not happy with the many interface changes to Office 2007.

Fortunately, Microsoft has released a "compatibility pack" to help out users of Office 2003 and Office XP. Basically, once installed, the compatibility pack allows these versions of Microsoft Office to open, edit, and save the 2007 files. For more information and to download the Microsoft Office Compatibility Pack, go to this web page

Additionally, Microsoft has also released a converter for Mac users. The converter allows Mac users to convert the 2007 files into a format the Mac versions of Office can open. However, it does not allow users to save files into the 2007 format. The converter can be downloaded from this web page.

That Microsoft has released these items to help out users of older software is really unprecedented. In the past, they've usually not enabled any sort of "forward" compatibility for older versions of Office. So take advantage of Microsoft's good will and make sure you can open files from the 2007 version of Office.

If you have any other questions regarding document sharing, especially when it comes to cross-platform sharing, Marcel should be your first call!

November 8, 2007

November is Anti-Virus Update Month

icon_virus.jpgDon't miss our money saving offer in this message!

If you have older or outdated anti-virus software, your valuable data could be at serious risk! Viruses and other malware employ many tricks to try to avoid detection. Older anti-virus software may not be able to detect newer viruses and spyware - even if your subscription is current!

There is no better time than the month of November to make sure your anti-virus software is up-to-date. The 2008 versions of most anti-virus softwares were released earlier in the fall. By November, enough time has passed for the new anti-virus softwares to have been thoroughly tested and any bugs to have been worked out. So now is the perfect time to get the latest protection possible!

An added bonus this year is that the 2008 version of the anti-virus software I recommend, Trend Micro Internet Security, actually uses less RAM and system resources than the 2007 version. This means your computer could be faster with the 2008 version than the 2007 version. This should be most noticeable on older computers and computers with 512 MB of RAM or less. I am advising all my clients to upgrade as soon as possible. As long as your subscription is still current, Trend Micro does not charge you to upgrade to their latest version.

Additionally, to anyone who schedules an anti-virus update service in the month of November, I am offering 50% off the price of Trend Micro Internet Security (a $25 savings), or $15 off the cost of the service if new anti-virus software is not needed. So take advantage of this offer before the busy holiday season arrives!

Call Marcel Brown Technology Services at 800-797-8714 or 618-580-6256, visit our web site www.marcelbrown.com, or e-mail me at marcel@marcelbrown.com to make sure your computer is safe!

November 3, 2007

Vista, Geek Squad, and the Mac

I came across an interesting article on someone's blog that I'd like to share with everyone. Click on the link below, give it a quick read, and then come back to this article for a few thoughts I had.

Notes on My Technology Upheaval

Obviously, the main point of the article is that Vista is not ready for primetime, which I've written about previously. Had she read my other article about Vista, she would have known how to buy a computer without Vista.

Second, note that she spent "many hundreds of dollars" on Geek Squad visits, yet they couldn't resolve her problems. She's not alone. Among my clients that had previously used Geek Squad, they all tell stories of multiple visits, unresolved issues, and huge bills. Had I become involved in a situation like this, I would have almost certainly resolved the problems for a fraction of the cost. If the problems were not resolvable at the time because the vendors' software or hardware were problematic, I would have quickly determined this. Then I would have taken the time to explain to the client why the problems were not resolvable, again, at fraction of what the Geek Squad charges.

Finally, her experiences with the Mac, and more notably, how happy she is being able to run Windows on her Mac are worth noting for those of you that are resisting switching to a Mac. There are a lot of people who would like to switch to the Mac (or at least, get away from Windows) but who put it off because they feel "tied down" to Windows. The reality is that the Mac can run MORE software than any other platform in the world. This is because it is the only platform that can run all the software made for the Mac, for Windows, and for UNIX.

It's nice to see other people's experiences back up what I preach, which is why I found this article so interesting.

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About November 2007

This page contains all entries posted to Technology Bytes in November 2007. They are listed from oldest to newest.

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