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August 2007 Archives

August 22, 2007

Finally! A Macintosh Expert That Comes To You!

Marcel Brown
Those of you that use Macintosh computers (or know someone who does) are all too familiar with the problem of finding a qualified Mac expert. Most Windows technicians cringe (often literally) at working with a Macintosh. The Genius Bar at the Apple Stores can be helpful, but you must bring your computer to the store, wait times are often long, and the "genius" often doesn't live up to their moniker. And good luck trying to find someone who understands BOTH Macs and Windows along with the ins and outs of making them work together. Wouldn't it be great if you had access to a true technology professional with over 13 years of experience on Macintosh computers - in addition to Windows and UNIX? Certainly, it would just be a dream if that expert would come to your home or business, right?

Wake up from your dream and give Marcel Brown Technology Services a call today! Marcel Brown celebrated his 5th year in business as an independent technology consultant this year, but he has been in the technology industry for over 13 years. For all of those years, he has always worked with Macs as well as Windows and UNIX. This unique combination of expertise along with his focus on the small business and individual makes Marcel Brown an indispensable resource. No one else in the St. Louis area can offer you this level of expertise with all computing platforms, not to mention the fact that he will come to your home or business. Whether your need is service, support, consulting, or advice, Marcel Brown can do it all.

To contact Marcel Brown Technology Services:
800-797-8714
618-580-6256
marcel@marcelbrown.com

For more information about Marcel Brown Technology Services, please visit:
http://www.marcelbrown.com

August 15, 2007

Tech Toy of the Month: WildCharge Wireless Charging Pad

Imagine being able to charge devices such as cell phones or iPods simply by laying them down on a pad. You would not need to connect any wires to the device - you simply lay it down on a pad and it charges. On top of that, you could charge multiple devices on the same pad. If the WildCharge (http://www.wildcharge.com) wireless charging pad delivers as promised, you will soon be able to stop imagining and start doing.

As with many great technologies, the idea is simple and so is the way you use it. In fact, just a few paragraphs from WildCharge's web site pretty much explain the technology:

The WildCharger™ pad is flat and thin with a conductive surface. Once a cell phone or other electronic device that is enabled with WildCharge technology is placed on the pad – anywhere on the pad and at any orientation – it will instantaneously receive power from the pad. It is that simple. And charging speed is the same as if the device is plugged to the wall!
Enabling a portable electronic device with WildCharge technology is also simple. A WildCharge adapter attaches to – or outright replaces – the device’s back cover. This adapter has tiny external “bumps” (contact-points) that come in physical contact with the pad.
Once a compatible electronic device is placed on the WildCharger pad, power is transferred from the pad’s surface through the contact-points to the WildCharge adapter and into the device. The geometries of the charging surface and the contact-points guaranty that regardless of where the device is placed on the pad’s surface, a closed electrical circuit is formed between the surface and the device. Such direct contact allows for a very efficient and safe power transfer without generating harmful radiation or magnetic fields.

One catch to their technology is that the device you want to charge must be "enabled", which as explained above, requires an adapter made for that specific device. Since the product is on the verge of being released, only adapters for the Motorola Razor phone and the iPod Nano are being released right away. Obviously, if WildCharge releases a substantial number of adapters for various devices, this won't be such a problem. This will be especially true if WildCharge works with device manufacturers to ensure that devices are WildCharge compatible out of the box.

Another potential drawback I can foresee is that users who have devices in cases or protective covers will need to take their devices out to charge them. Naturally, this can be quite inconvenient and limit acceptance of the WildCharge product. Potentially, I can imagine that cases could also be made WildCharge compatible, so we will see how the market develops.

The products seem reasonably priced, as a WildCharger pad and a device adapter bundle is listed for $89.99 on WildCharge's web site. So if you don't like plugging in your devices to charge them, keep an eye out for WildCharge's products to be released soon.

Q: Can I run Windows software on a Mac?

- submitted by many readers

A: The answer is always yes. What differs is the way you can do this, depending on what kind of Macintosh you have and how you want to run Windows. The first order of business is to identify what kind of processor your Macintosh has.

The older Macintosh processor technology still in common use today is the PowerPC. You can often identify Macs that use the PowerPC processor by name. Look for "Power Mac", "PowerBook", G3, G4, or G5. The newer processor technology Macs use today is the Intel processor. Yes, this is the same processor that most Windows computers use, which as I will explain later, is very beneficial to those who want to run Windows software on a Mac. Intel-based Macs do not include the "Power" moniker, so look for names such as "MacBook", "MacBook Pro", or "Mac Pro". Some Macs, such as the iMac or Mac Mini do not reveal what kind of processor they use by name. To identify the processor in these Macs, choose "About this Mac" from the Apple Menu in the upper left corner. The informational window that follows will identify the processor.

If you have an older PowerPC-based Mac, your choices for running Windows software are somewhat limited. Your only real choice is emulation software, such as Virtual PC (http://www.microsoft.com/mac/products/virtualpc/virtualpc.aspx?pid=virtualpc). Emulation software basically runs a virtual Windows computer inside the Mac OS. Almost all Windows software will run in emulation, with a few exceptions, such as 3D games. While emulation software often gets a bad rap for being slow, it can be extremely useful for Windows software that is not particularly processor intensive.

If you have an Intel-based Mac, you have two main choices. The first option is the ability to boot your Mac directly into Windows. This is done with a technology from Apple called Boot Camp (http://www.apple.com/macosx/bootcamp/). With Boot Camp, your Mac becomes a full-fledged Windows machine, bypassing the Mac OS altogether. Since Windows is running "natively" on an Intel processor, just like in a regular Windows computer, it runs at full-speed, again just like a regular Windows computer. Boot Camp is useful for users who need to spend a significant amount of time in Windows, such as a user who uses Windows at work, but prefers the Mac OS at home or otherwise. Boot Camp is also useful for people who want to run Windows games on a Mac, since there is no performance penalty for running Windows in this way. The main drawback to Boot Camp is that because the Mac must be rebooted to switch between the Mac OS and Windows, it's not particularly convenient for users who want to use both operating systems at the same time.

The second option for Intel-based Macs is ideal for users who want to use Windows software without rebooting the Mac. "Virtual machine" software, such as Parallels (http://www.parallels.com/en/products/desktop/) or VMWare Fusion (http://www.vmware.com/products/fusion/), run a virtual Windows computer inside the Mac OS. This is a similar idea to the emulation software for PowerPC processors. However, with these "virtual machine" products, only a small performance penalty is incurred, since Windows is running "natively" on the same Intel processors it would be on a regular Windows computer. Virtual machine products are useful for users who occasionally need to run Windows software on their Mac, or who want to use both Mac OS software and Windows software at the same time. The main drawback to virtual machine products is that more RAM is required since the Mac will be running two operating systems simultaneously. Also, compared to Boot Camp, the small performance penalty for running Windows in a virtual machine may be a minor drawback to some users.

The bottom line is that you shouldn't feel that a Macintosh is not compatible with the Windows world. In fact, if you look at the Mac's ability to run Mac, Windows, and UNIX software, it can actually run MORE software than any regular Windows computer. For users buying a new Mac, given the ability to run Windows, it is actually like getting two computers in one.

For all things Macintosh, Marcel is your expert.

Possible E-mail Problem Looms for DSL Users

If you know someone who uses AT&T/Yahoo DSL service (formerly SBC/Yahoo or Ameritech DSL), you may want to make them aware of a potential problem looming on the horizon. AT&T is making changes to their e-mail servers to make them more secure. However, these changes require that users modify the configuration of their e-mail software to continue to use e-mail properly. A partial list of software that is affected includes Microsoft Outlook, Microsoft Outlook Express, Eudora, Apple Mail, and Thunderbird. Users who only use AT&T/Yahoo's webmail feature are not affected.

More information on these changes can be found here http://helpme.att.net/article.php?item=10918. However, be aware that the instructions on this page are not entirely accurate! I have found that a setting called SMTP authentication must also be enabled. The exact way to set this differs between e-mail programs, but it usually is referred to as SMTP AUTH, authentication, or authorization.

It appears that for some users the changes have already started causing problems. AT&T has been sending their customers e-mails warning of the required changes. However, many users ignore the e-mail, or do not feel comfortable making the required changes. So if you know anyone with AT&T (or SBC or Ameritech) DSL service, usually identifiable if their e-mail address ends in att.net, sbcglobal.net, or ameritech.net, please point them to this article.

Usually, a call to AT&T support will help resolve this issue. But oftentimes a call to AT&T support will result in long wait times or talking with a difficult to understand support technician. If you or someone you know would like help getting this issue resolved, let them know that I will identify and fix this problem as part of my Computer Tune-Up service.

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About August 2007

This page contains all entries posted to Technology Bytes in August 2007. They are listed from oldest to newest.

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